Post by shiyabul on Aug 20, 2024 5:01:44 GMT
Simply put, people didn’t know what to do and didn’t have any good suggestions. I’m grateful that I was WFH well before the COVID- pandemic and I’ve had the joy of leading remote teams, that are supporting remote agents while being remote myself. Over the years I’ve given a lot of tips and advice to people as they move into their first fully remote position, and I’ve pulled a few of them together in hopes they might help some of you.
Be intentional about building relationships. In a contact center it’s https://lastdatabase.com/ easier to overhear conversations and insert yourself into coworker conversations about the last show you just binged. However, it’s harder in a remote environment as most of the time meetings are built for X purpose and that purpose often isn’t to share personal details. This means you are missing out on opportunities to hear little bits of personal information about others and share the same information about yourself.
…I THINK PART OF PEOPLE’S FRUSTRATIONS WITH WFH IS THAT THEY JUMPED INTO IT DURING AN INCREDIBLY STRESSFUL TIME… So, the responsibility falls to each remote employee to reach out and build those relationships intentionally. As much as you may want it to, this will not happen naturally. You have to be intentional about scheduling meetings, asking personal questions, and sharing personal information in Slack channels.
Be intentional about building relationships. In a contact center it’s https://lastdatabase.com/ easier to overhear conversations and insert yourself into coworker conversations about the last show you just binged. However, it’s harder in a remote environment as most of the time meetings are built for X purpose and that purpose often isn’t to share personal details. This means you are missing out on opportunities to hear little bits of personal information about others and share the same information about yourself.
…I THINK PART OF PEOPLE’S FRUSTRATIONS WITH WFH IS THAT THEY JUMPED INTO IT DURING AN INCREDIBLY STRESSFUL TIME… So, the responsibility falls to each remote employee to reach out and build those relationships intentionally. As much as you may want it to, this will not happen naturally. You have to be intentional about scheduling meetings, asking personal questions, and sharing personal information in Slack channels.